As a member of the British Association for Counselling & Psychotherapy (BACP), certain information is collected to comply with the Code of Professional Conduct. This includes:
• Your personal details – to make and arrange appointments.
• Details regarding your counselling sessions to keep a record of treatments given, your record of consent and any feedback forms.
All information provided will be treated as confidential, and will not be given to any other person/organisation without the written consent of the patient concerned.
Upon completion of the consultation forms, all files are retained for as long as the patient remains a client of the practice, and thereafter for a period of 7 years.
How your personal information is stored
Paper files are stored in a locked filling cabinet. Information in files will be accessible only by your practitioner or staff directly involved in the data entry and processing of client records.
If you request invoices or letters, these will be kept on a password protected computer as encrypted files.
How your personal information is used
Your personal information is not used for any other purposes other than those detailed above; for the purposes of providing you with treatment and contacting you regarding appointments.